FAQs

Do I need a referral from my physician?

The short answer is no, you don’t need a referral since Nevada is a direct access state. However some insurance plans require Prior Authorization before starting treatment to receive reimbursement. Call your insurance and check if a physician referral is required for your specific plan.

What will my first visit be like?

The initial evaluation will be conducted by your Doctor of Physical Therapy and will cover your current condition(s) and any relevant previous history. You will be able to share your story, ask questions, and voice any concerns about your condition(s). After a thorough conversation, your therapist will perform a physical exam as well as special tests to determine the cause of the issue. Most likely your therapist will provide treatment on the initial visit to help alleviate some of your discomfort. You and your therapist will determine the best plan of care for you and follow-up visits will be addressed at this time.

What do I wear and what do I bring to my first visit?

Please wear loose fitting, comfortable clothing or athletic wear (including running shoes or other athletic footwear). Please bring any paperwork that was emailed to ensure you’re able to take advantage of your entire treatment time.

Why should I choose Physical Therapy?

Physical Therapy is a natural, holistic way to treat musculoskeletal dysfunction and pain. Physical Therapists work to correct the underlying cause of the dysfunction and pain as opposed to masking it. As the opioid epidemic worsens, we strive to provide alternative treatment and education to last a lifetime. In addition to rehabilitation, Physical Therapists are exceptionally well positioned to provide wellness and preventive care.

What insurances do you accept?

SOPT currently accepts Hometown, Senior Care Plus, CDS, Prominence, Prominence Medicare Advantage, Medicare, Ambetter-SilverSummit, PEBP-Healthscope, Electrical Workers Health & Welfare Plan for Northern Nevada, Northern Nevada Laborers Health and Welfare Trust Fund, Northern Nevada Operating Engineers Health & Welfare Trust Fund, and U.A. Local 350 Health, Welfare & Vacation Trust Fund. If you do not see your insurance listed, call the member number on the back of your card and inquire about out of network physical therapy benefits. Depending on your plan, you may be able to receive a percentage of the visit costs from your insurance company.

Why don’t you accept every insurance?

We provide one on one care. We are not a high volume facility that utilizes techs, aides, or assistants. Insurance companies who do not provide fair reimbursement for services like ours are not sustainable as much as we wish they could be!